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Care and Maintenance

If you are a new hearing aid user or even if you’ve had your hearing aids for a while you may need tools to help you care for and maintain your hearing aids in top condition. 




DryCaddy cleaning kit

- Kit includes 1 Dry Caddy jar plus 6 DryCaddy Discs, providing a year of protection against moisture damage.
- Easy to use.
- Powerful proprietary molecular sieve desiccant captures moisture and odor.
- Portable–great for travel
- No recharging or reactivating, no batteries, no electricity
- Safe–does not contain any hazardous chemicals




Global II cleaning kit (most popular model)

The Global II by Dry & Store is an electrical appliance for nightly use at home to store and care for all types of hearing instruments, including hearing aids, cochlear implant hardware, noise/tinnitus maskers, and in-ear monitors. It operates on an 8-hour cycle, and it also utilizes warm, moving air and a desiccant, proven technology for maximum drying effectiveness. The Global II cleaning kit has a germicidal UV lamp which kills all germs and bacteria.




Zephyr cleaning kit

The Zephyr by Dry & Store is an also electrical appliance. It’s remarkably similar to the Global II. The differences are smaller size and no germicidal UV lamp. It also operates on a 8 hour cycle.

Whether it’s in the form of rain, chlorinated shower water, or perspiration - Moisture is the number 1 enemy of hearing aids. Ear Wax is number 2. Most ear wax is dried into dust for easy removal in one cycle. The use of professional cleaning products is the only recommended way to maximize the life and performance of your aids. 

For more information call
  817-332-6397

Ensure reliable hearing aid performance

To run effectively, your hearing aids need a steady power supply from a quality hearing aid battery. Even subtle changes in a battery's output can mean the difference between clear performance and reduced volume or poor noise filtering. 

We recommend hi-quality batteries from Rayovac. If you purchase directly from us we will provide them at wholesale. Call us & we’ll give you all the details then set you up on wholesale pricing. Our batteries last longer because they’re shipped directly from Rayovac every couple weeks. The date a hearing aid battery was manufactured is far more important than the date it will expire. You want batteries that have little to no shelf life. These are the batteries that last the longest.

If you’d like to do away with batteries ask us about the new Lithium Ion Rechargeable technology.




Rayovac Hearing Aid Batteries
Size 10 Hearing Aids




Rayovac Hearing Aid Batteries
Size 312 Hearing Aids




Rayovac Hearing Aid Batteries
Size 13 Hearing Aids




Rayovac Hearing Aid Batteries
Size 675 Hearing Aids

Practical care tips for your hearing aids


How to properly insert your Hearing Aid?

Three Easy Steps: 

1. Place the hearing aid behind the ear, so that the earwire rests comfortably on the ear, close to your head. 

2. Insert the ear-tip into the ear canal while holding the lower part of the earwire. 

3. Run your finger along the wire to confirm that the hearing aid fits properly.




RIC (Receiver-in-Canal) Hearing Aids




ITC (In-the-canal) Hearing Aids




BTE (behind-the-ear) Hearing Aids

General advice

It is important to treat your hearing aids with care. You will keep them in working order for many years and minimize potential problems during everyday use. Hearing aids are sturdy, but they cannot withstand improper use. In the following, you will find a few valuable care tips.

Protect your hearing aids from dirt

Always make sure that your hands are clean and dry before touching your hearing aids. Most hearing aids have 2 microphone inputs or ports. This is where the aid takes in sound. These ports are very small, approximately 2 to 3mm. Therefore, they can easily become blocked with dust, dander, perspiration or dirt. 

Protect your hearing aids from moisture

Remove your hearing aids before showering bathing or swimming. Due to the high ambient humidity, do not leave the devices in the bathroom. Make an effort to keep your ear canals clean. You want your ear canals to be as dry as possible before inserting aids.

Please note that moisture and condensation may damage the electronics in your hearing aids. We recommend removing the battery from the device at night, leaving the battery compartment open. Always remove any visible moisture or perspiration that has accumulated on the case or in the battery compartment. Use one of the special Dry & Store devices available here on our website.  

Be sure you come in for your routine checkups every 6 to 8 months. While there are some that need only come in annually, there are definitely those who really need to come every 4 months. We can assess whether or not you should make more frequent visits for proper management of your individual needs.

Keep the devices away from children and pets

Store your hearing aids out of the reach of young children and pets. Young children can & will swallow hearing aid batteries. Most cats and dogs see a hearing aid as a chew toy. A pet can totally destroy a hearing aid in 3 seconds. While it’s true that most of our hearing aids come with insurance, you don’t want to be out of pocket the deductible.

Also remember that devices that are left on when stored emit extreme high frequency sounds that may be aggravating to some dogs. So be sure to remove batteries when storing devices for the night.

Avoid contact with sunscreen, hairspray, or make-up

The fine particles of any bodily sprays or powder make-up may clog the microphone input & any other controls or switches. Remove your hearing aids before using body care products around your head, neck or shoulders.

The correct care

In order to be fully functional, your hearing aids need to be clean at all times. Clean the devices with a soft, dry cloth or a children’s soft bristle toothbrush. If you use a toothbrush it should be periodically cleaned in your dishwasher. This toothbrush should not be used to clean anything else except your hearing aids… 

Very small amounts of alcohol can be used as long as is applied with cloth or toothbrush in small amounts. Never put alcohol directly onto any hearing aid. Never use solvents or cleaning agents. 

Bring aids in for routine cleaning & service. We’ll set up a schedule that suits your individual needs, and then send you a postcard reminder for your next service. We have special equipment designed strictly for the purpose of cleaning, vacuuming & servicing hearing aids. However, we are more than willing to show you how to thoroughly clean yourself. We’ll also show you what to avoid. Purchasing a lighted magnifying glass is recommended if you want to clearly see & understand the intricate areas of your aids.

Keeping your hearing Safe

Never simply lay your hearing aids down when you need to remove them. If you’re at home either put them in the case or a Dry & Store device, no exceptions. Always carry a case with you or in your vehicle. We will provide special cases to store your hearing aids at n/c. Additional cases can be provided for your office & all additional vehicles including boats.

The most common way hearing aids are lost is by not storing them in their case as soon as they are removed. While we do provide you with insurance for loss, you are still out the deductible if it becomes necessary to file a claim. Protect yourself from that expense & always store the devices properly.

If you don’t use your hearing aids for a while, please completely remove the batteries. After a couple weeks in a closed battery compartment the batteries can begin to corrode

Call   817-332-6397